Custom Theme · Branding · CRO

Iris Fashion

Milktub Agency revamped Iris Fashion's website, resolving critical issues like tracking loss and user journey drop-offs. By migrating to a custom theme and implementing a new brand identity, we achieved significant improvements in conversion rates, revenue, and checkout performance.

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Client:

Iris Fashion

Location:

London

Category:

Custom Theme · Branding · CRO
Date:
November 23, 2024
01. The Challenge

Iris Fashion, a UK-based clothing retailer, was struggling with a low conversion rate due to an outdated, bug-ridden Shopify theme that wasn’t properly supported. The site experienced significant tracking issues, and there was a substantial drop-off throughout the user journey, severely impacting sales. Iris Fashion needed a complete website overhaul to resolve these issues and improve user experience.

02. The Solution

Milktub Agency embarked on a full website revamp for Iris Fashion, starting with a migration from their old, unsupported theme to a custom-built Shopify theme. To ensure the best results, we implemented changes incrementally, testing the impact of each modification on conversions and performance. Additionally, we collaborated with Iris Fashion to introduce a new brand identity across the website, enhancing the overall look and feel in line with their updated image.

Key actions included:

  • Migrating to a new custom theme to eliminate bugs and optimize the user journey.
  • Tracking improvements to ensure accurate data capture for analytics.
  • Introducing the new brand identity to create a cohesive and engaging customer experience.
03. The Result

Within three months of the revamp:

  • Conversion rate increased by 62%.
  • Average revenue per user saw a 43.4% uplift.
  • Checkout abandonment was reduced by 29.2%.

Stay tuned for more updated on this project!

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